We will generally ship non-custom orders within 2-4 business days of receipt.
For custom orders, please expect 2 to 4 weeks.
All orders ship from New York, and shipping will vary based on your location.
We only offer U.S. domestic shipping at this time.
Returns
As a retailer of handmade perishable food items, we are unable to accept returns.
Tuck Shop offers a No Melt Guarantee. If your chocolate arrives melted due to hot weather, we will replace it. Please email us a hello@shoptuckshop.com within (24) hours of receipt, with a detailed description and photograph(s) evidencing this, for assistance with a replacement or exchange.
Due to the perishable nature of our chocolate, all claims submitted without proper support will not be eligible for reshipment. Tuck Shop reserves the right to limit replacements. Refunds are not offered. We will either reship the item or replace it with another of equal value.
