FAQ

  • Are there any potential allergens in these confections?

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    Our confections are made in a facility that handles dairy, peanuts, wheat, egg, soy & tree nuts. Our 70% dark chocolate with sea salt, 55% blend with cranberries, and 55% blend with a hint of coffee are vegan. Our 40% milk chocolate bars and peppermint bar contain milk.

  • How soon will my order arrive?

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    We will generally ship non-custom orders within 2-4 business days of receipt. For custom orders, please expect 3 to 4 weeks, so be sure to place your orders well in advance of your events!

  • What if it's really hot outside? Could my chocolate melt?

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    Yes, that’s right — chocolate can melt. Don't worry, we offer a No Melt Guarantee. If your chocolate does not arrive is perfect condition, Tuck Shop will replace the items for free and reship them to you at no cost. Please be mindful of your delivery date and bring your chocolate inside once it arrives!

  • Do you offer international shipping?

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    Not yet! We are figuring this all out, but we’d love to ship internationally one day.

  • What's the best way to store chocolate, assuming I don't eat all of it immediately?

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    The best way to keep chocolate for optimal taste, texture, and appearance is to store it in a cool, dry place at room temperature.

  • How can I learn more about your business - wholesale, personalized chocolate, partnerships?

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    Let’s chat - we’d love to hear from you! Send us a note at hello@shoptuckshop.com